Terms & Conditions

Terms and Conditions of Use - Service Car Store

Introduction: Welcome to Service Car Store. By using this store, whether by creating an account or making a purchase, you fully agree to all the terms and conditions outlined below. Please read them carefully before completing any purchase. If you do not agree to these terms, please do not use the site.

1. Account and Registration Information:

• The user is obligated to provide correct and accurate information when creating an account (name, phone number, delivery address).

• The user is fully responsible for maintaining the confidentiality of their account data and password, and for any activities that occur under their account.

2. Products and Spare Parts Compatibility (Crucial):

• We do our best to provide an accurate description of the German and English spare parts available.

• Compatibility Responsibility: It is the customer's responsibility to ensure that the spare part matches their vehicle (via VIN or car model and year) before completing the order. The store is not responsible if the customer mistakenly orders an incompatible part.

• Product images are for illustrative purposes only, and the actual packaging or part shape may vary slightly depending on manufacturer versions.

3. Pricing and Payment:

• All prices displayed in the store are subject to change without prior notice, but changes will not affect previously confirmed orders.

• The store reserves the right to cancel any order in the event of a typographical error in product pricing, with a commitment to fully refund the customer if payment was made.

4. Shipping and Delivery:

• We strive to process and ship orders as quickly as possible. Delivery times stated on the site are estimates and may be affected by shipping company conditions.

• The customer must ensure the delivery address is correct. The store is not responsible for any delay or loss of a shipment resulting from incorrect delivery details.

5. Return and Exchange Policy:

• Parts can be returned or exchanged within [7 days] from the date of receipt, provided the part is in its original condition, unused, uninstalled, and in its original packaging.

• Electrical Parts: Electrical and electronic parts cannot be returned or exchanged once opened or installed, to avoid damage caused by external short circuits.

• The customer bears shipping costs for returns or exchanges unless the error was made by the store.

6. Warranty and Installation Liability Disclaimer:

• Part warranties (if applicable) are limited to manufacturing defects only and are subject to the manufacturer's conditions.

• Service Car Store is not liable for any damage to the vehicle, or damage to the part itself, resulting from improper installation or misuse by the customer or uncertified technicians.

7. Intellectual Property Rights:

• All content on this site is the property of Service Car Store and is protected by copyright laws. It may not be used for commercial purposes without prior written permission.